Initial Consult · Dr. Benjamin Wright, DO
Terms & Conditions
Everything you need to know before booking your 40-minute Initial Consult. Submitting payment means you've read and agree to these terms.
Published: April 1, 2026
These terms govern the Initial Consult with Dr. Benjamin Wright, DO, offered by Aging Backwards Wellness, operated by Aging Backwards LLC ("the Clinic," "we," "us"). By booking or paying for the consult, you agree to these terms. If you book for someone else, you confirm you have the authority to do so and agree on their behalf.
1.The Initial Consult
The Initial Consult is a one-time, 40-minute telehealth visit with Dr. Wright. He will review your health history and concerns, share his medical perspective and personalized recommendations, and explain which of the Clinic's services fits you best: functional medicine, regenerative and peptide medicine, functional wellness coaching or membership.
What's included
- Review of your health history, symptoms, goals and any labs or records you provide
- Dr. Wright's medical perspective on what may be driving your symptoms
- Personalized recommendations, including any labs worth running
- Guidance on which of the Clinic's services fits you best, and your next steps
Not included
- Prescriptions, peptides, supplements or other products
- Ordering new lab tests, or lab fees
- Ongoing treatment
- Follow-up visits or messaging after the consult
- Enrollment in any membership or program
Memberships, programs and services are offered separately, under their own agreements and fees.
Before your consult
Please complete any intake forms at least 24 hours before your appointment so we can make the most of your time together.
2.Fees & payment
The Initial Consult fee is $125, due in full at booking. Your appointment is confirmed once payment is received.
- Direct-pay. The Clinic does not bill insurance, Medicare or Medicaid.
- HSA/FSA. HSA and FSA cards are not accepted.
- Payment authorization. By booking, you authorize the Clinic to charge your payment method for the consult fee.
- Non-refundable. The $125 fee is never refunded. With timely notice, it may be applied as a credit toward a rescheduled consult (see Section 3).
3.Cancellations & refunds
Dr. Wright reserves the full 40 minutes just for you, so late changes can't be offered to another patient.
| If you… | What happens |
|---|---|
| Cancel or reschedule 24+ hours ahead | Your $125 becomes a credit toward a consult at another available time. No refund. |
| Cancel or reschedule under 24 hours ahead | The fee is forfeited. A new payment is required to book again. |
| Miss your appointment, or don't join within 10 minutes | Treated as a no-show. The fee is forfeited and a new payment is required to book again. |
| Have your consult cancelled by the Clinic | We'll reschedule you at no additional cost. |
Running late
If you join late, the consult still ends at its scheduled time.
Technical issues
If the consult can't happen because of a problem on our end, we'll reschedule at no cost. If it fails because of your connection or device, the policy above applies. When possible, we'll try a phone call as a backup.
Credits
A credit from a timely cancellation applies only to a rescheduled Initial Consult. It is not transferable and has no cash value.
To cancel or reschedule, use the link in your booking confirmation or email [email protected].
4.Telehealth & eligibility
The consult takes place by secure video. At the time of your consult, you must be physically located in a state where Dr. Wright is licensed:
- Utah
- Idaho
- Nevada
- Texas
- Kentucky
- Georgia
Let us know before your consult if you'll be somewhere else, as we may need to reschedule. You also agree to:
- Provide accurate identity, contact and location information
- Join from a private, quiet space with a stable internet connection, camera and microphone
- Not record the consult without the Clinic's written consent
You must be 18 or older, or attend with a parent or legal guardian.
5.Important limits
A medical consultation
The Initial Consult is a medical visit with a licensed physician. A physician–patient relationship begins at the consult and is limited to that visit. Ongoing care begins only if you enroll in a Clinic service and sign the Clinic's Physician–Patient Agreement.
Telehealth has limits: Dr. Wright cannot perform a hands-on physical exam. If he decides your concerns need in-person evaluation, he will tell you and may recommend you see a local provider.
Keep your current care
Nothing discussed during the consult replaces care from your own doctors. Do not stop or change any medication without talking with the provider who prescribed it.
No guaranteed outcomes
Dr. Wright will share his professional medical opinion and recommendations. Individual results vary, and the Clinic does not promise any specific outcome. Recommendations are based on the information you provide, so please share your health history, medications and supplements completely and accurately.
Fit for care
The Clinic may decline to offer a membership or service if it isn't the right fit. If so, the consult fee is not refunded for the time provided.
6.Privacy & communications
We keep the information you share private and protect it as described in our Privacy Policy. We use secure platforms for video and scheduling, but no electronic system is completely risk-free.
The Clinic keeps a medical record of your consult as required by law. You may request a copy of your records in writing.
By booking, you agree to receive appointment reminders and consult-related messages by email and text. You can opt out of marketing messages at any time.
7.General terms
Limitation of liability
To the fullest extent allowed by law, the Clinic's total liability related to the consult is limited to the amount you paid for it.
Payment disputes
Please contact us before disputing a charge with your bank. Disputing a charge for a consult that took place, or that was forfeited under Section 3, is a breach of these terms.
Governing law
These terms are governed by the laws of the State of Utah.
Changes
The Clinic may update these terms. The version in effect when you book applies to your appointment.
Severability
If any part of these terms is found unenforceable, the rest remains in effect.
Acknowledgment
Submission of payment is an acknowledgment and acceptance of these Terms and Conditions.
Book your Initial Consult →Aging Backwards LLC · 494 N 300 W, Manti, UT 84642 · [email protected]